Returns & Exchanges

At Oxford Exchange, we strive to ensure your satisfaction with every purchase; however, if you are not completely satisfied, you may return eligible items within 30 days of delivery for a refund or exchange. Please ensure all items are in their original, unused condition with tags attached to qualify for processing.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original packaging and include the printed return authorization form inside the box.

3

Ship Your Items

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects and approves your return, your refund will be issued to the original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing